Designing and running a profitable inside sales call centerBuy this book
Even in this age of "do not call" lists and voicemail jail, more and more companies are setting up call centers to close more business.
In Call Center Success The Sandler Way, Sandler trainer Tom Niesen takes the guesswork out of operating a call center by presenting practical tools and insights that can be implemented with relatively little time and effort, but with potentially enormous returns.
Tom Niesen is the CEO and founder of Acuity Systems, Inc., a Sandler Training center located in Dallas, Texas. Tom works with business owners to create a strategy to improve their sales force, increase revenue, and develop a company culture of accountability.
Learn how a successful call center can turn your current "shoppers" into buying "customers"