They're selling—whether you realize it or not.
Click here to TRANSFORM YOUR CUSTOMER FACING EMPLOYEESIf you are a customer service or inside sales representative, the answer is “yes.” You have to do it every day. And, you’re expected to do it calmly and respectfully even when dealing with people who are anything but calm and respectful.
"It has been nearly four years since we first began our Quickstart program with you. Since then we have sent our entire sales staff through your program with some of us moving on to the President's Club and now the SSMP program. You could say that the Sandler Selling System has become part of our "Culture" and has firmly become the way in which we do business."
Edward Golda President Michigan Glass Coatings, Inc.
Recurring revenues come from long-term relationships with your customers. Relationships built from a good foundation with open communication, mutual respect, and good intentions will weather almost any storm.
How confident are you today in your support team’s ability? Will they recognize and grow prospective business opportunities from inside their department?
Sandler has specific strategies and techniques that will enable you to effectively and efficiently deal with difficult people and situations, address customer needs, and solve problems with best-fit solutions while keeping your emotions in check and without in any way “manipulating” the customer.
When you become Sandler-certified, you have access to measurable results at every step of the training process. Your progress is documented from competent through proficient to sales mastery.